The Chairman of the Independent Corrupt Practices and Other Related Offences Commission (ICPC), Dr. Musa Adamu Aliyu, SAN, has reaffirmed his commitment to support the Service Compact with All Nigerians (SERVICOM) in ensuring effective service delivery to the nation.
Dr. Aliyu made this known during an advocacy visit to the Commission’s Headquarters by SERVICOM led by its National Coordinator and Chief Executive Officer, Mrs. Nnenna Akajemeli.
According to him, the quality of governance is determined by the quality of services delivered to citizens and the extent to which these services meet their expectations, therefore ICPC is entrusted with the critical responsibility of combating corruption within public institutions and working with SERVICOM would ensure effective service delivery across board.
The Chairman also reiterated that corruption and inefficiency have left citizens frustrated and undeserved, stressing that a collaboration would address challenges faced by the citizenry and ensure that government offices operate with the integrity and efficiency that they deserve.
According to the ICPC Chairman, “Together, our work can have a profound impact. Corruption and inefficiency in service delivery are closely linked. Bribery, favoritism, and other corrupt practices delay or block access to essential services, leaving citizens frustrated and underserved.
“The inefficiencies in government processes, long waiting times, and inadequate facilities compound the challenge, creating an environment where corruption can take root. Our joint efforts can ensure that these issues are tackled head-on, providing Nigerians with transparent, efficient, and accountable public services”.
Speaking at the meeting, the National Coordinator of SERVICOM, Mrs. Akajemeli, appreciated the Commission for its bold initiatives aimed at improving law enforcement in the fight against corruption and other related offences in the country.
The National Coordinator said the visit was to improve the Commission’s public service delivery by building the capacity of the management through training and to demonstrate how services can be improved in practice.
Akajemeli further advised that the SERVICOM Unit in the Commission should be further strengthened by providing the necessary support and resources needed for the development and implementation of the Service Charter to capture the services and standards required.
She urged the Commission to continue its engagement and support to the SERVICOM team of ICPC as that would help to achieve more effective service delivery.
A major highlight of the visit was the naming of the ICPC Chairman as SERVICOM Ambassador by the National Coordinator, Mrs. Nnenna Akajemeli.
Giving the vote of thanks, the Nodal Officer and Head of SERVICOM in the Commission, Mrs. Azuka Ogugua pledged her commitment to ensure that service delivery issues are identified and adequately addressed.